Euphoria is the official e-commerce brand of Pakistan's leading textile mills, offering fine-quality home textile products directly to customers across Pakistan. Our product range includes bath, kitchen, and lifestyle products made with premium-grade Cotton and other natural and man-made fibers. At Euphoria, we believe that quality textiles can be offered at a great value, and we strive to serve the Pakistani market with our core principles – People, Planet, and Prosperity.

Yes, Euphoria products are exclusively manufactured by Feroze1888 Mills Ltd., Pakistan’s leading textile manufacturer and exporter, with a global footprint and an international customer base spanning more than 50 countries, supported by a state-of-the-art, vertically integrated textile operation. Our strong focus on R&D and innovation has set us apart from others. We take pride in being one of the most ethical companies in Pakistan, with industry benchmarked best practices and over five decades of expert craftsmanship. We are part of 1888 Mills Global, headquartered in Griffin, Georgia, USA.

Euphoria combines it's parent textile’s legacy of high quality with a commitment to sustainability. Our products are crafted using eco-friendly materials, while our processes are truly one of the most environmentally friendly. Every day, thousands of our employees make a relentless effort to meet or exceed the high expectations of our diverse & premier clientele.

Having seen the frustration of Pakistani consumers in trying to find good quality bath and kitchen textiles at affordable prices, we decided to bring our in-depth knowledge and decades of experience, coupled with advanced machinery and modern infrastructure, to design products that specifically suit the needs of our home base at very reasonable prices. We are confident that our products will meet the durability, comfort, and aesthetic needs of our valued customers.

Browse through our many collections online at our website www.shopateuphoria.com, add the desired items to your cart, and proceed to check out for a swift, secure, and simple e-shopping experience. Follow the prompts to enter shipping and payment information. Once confirmed, you'll receive an order confirmation email, and your order will be shipped promptly. Feel free to track the order via tracking ID.

We accept:

• Cash on Delivery (COD)
• Debit/Credit Cards (Visa, MasterCard)
• Mobile Wallets (Easypaisa, JazzCash)
• Bank Transfers (IBFT)

Absolutely. Our website uses SSL encryption to protect your personal data and payment information.

Currently, we ship across all of Pakistan. International shipping will be offered soon.

Orders are typically delivered within 3–5 working days in major cities. Remote areas may take slightly longer. You'll receive tracking details once your order is dispatched.

Once your order is shipped, you'll receive a tracking number via email or SMS. Use this number on our courier partner's website to monitor your delivery status.

We offer free shipping on orders above PKR 1,499. For orders below this amount, a nominal shipping fee applies, calculated at checkout. For details, please refer to our Shipping Policy.

Yes. If you receive a defective or incorrect item, you can request a return or exchange within 3 days of delivery. However, we do request that you ensure the product is unused and in its original form with all tags intact.

For returns or exchanges, you can contact our support team at +92 332 2080009 (WhatsApp enabled) or at cs@shopateuphoria.com with your order number and reason for return/exchange. Our team will guide you through the process.

Yes. Used, washed, or altered products and items purchased on sale and/or during clearance events are non-returnable.

For Cash on Delivery orders, we do not offer monetary refunds. Instead, a voucher equal to the order amount will be issued, valid for 30 days from the date of issue.

Each product comes with specific care instructions. Please follow the product care label for proper guidance.

Generally, it is recommended to:

• Use mild detergents and avoid bleach.
• Tumble dry on low or hang to dry for best results.

Absolutely. Sustainability is at the core of our brand. All Euphoria products are made in facilities that follow strict, ethical labor practices and eco-friendly manufacturing methods, aligned with strong commitment to People, Planet, and Prosperity.

We offer standard packaging for all orders. Gift wrapping services will be introduced soon—stay connected with us for updates.

No, you can place an order as a guest. However, creating an account allows you to track orders, save addresses, and enjoy a faster checkout.

You can reach our customer support via:

• Email: cs@shopateuphoria.com
• WhatsApp: +92 332 2080009
• OR message us through our social media channels.

Our customer service team is available Monday to Friday, 8:30 AM to 4:30 PM (PKT).

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